American Water was wonderful to work with. They did a clean install of my water softener and answered all my questions. Neal led the install, and he coordinated with me where the equipment could go. He also walked me through how to use the equipment and what to do if I ever lost power and other key tips. I had...

Excellent service from Jason at American Water installing a new water softener system for us. He was very professional, knowledgeable, and polite. Jason was consultative and diagnosed an issue with the plumbing leading up to the current softener. He then corrected it while installing the new softener at no extra charge! His communication was timely throughout the entire process and...

Great experience! Neal put in a new water softener for us and did an excellent job. The installers were on time, respectful of our home, and explained how everything works. Our well water so much better. Life changing. Definitely recommend!